KIT DE HERRAMIENTAS DE COMUNICACIÓN - COVID-19 Vivienda y recursos de servicios públicos para Hoosiers - IN.gov

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KIT DE HERRAMIENTAS DE COMUNICACIÓN - COVID-19 Vivienda y recursos de servicios públicos para Hoosiers - IN.gov
COVID-19 Vivienda y recursos de servicios públicos para Hoosiers

KIT DE HERRAMIENTAS DE COMUNICACIÓN

                                               Última actualización 1 de marzo de 2021
KIT DE HERRAMIENTAS DE COMUNICACIÓN - COVID-19 Vivienda y recursos de servicios públicos para Hoosiers - IN.gov
Introducción

En la Autoridad de Vivienda y Desarrollo Comunitario de Indiana (IHCDA), estamos
comprometidos con nuestra misión de brindar oportunidades de vivienda, promover la
autosuficiencia y fortalecer las comunidades. Continuamos trabajando de cerca con socios y
sub-beneficiarios para identificar una variedad de recursos de vivienda y servicios públicos para
los habitantes de Hoosiers afectados financieramente por la pandemia de COVID-19.
Este conjunto de herramientas de comunicación está diseñado específicamente para que
las unidades locales de gobierno, la comunidad, las organizaciones sin fines de lucro y las
organizaciones religiosas compartan información sobre estos recursos y programas clave
disponibles para los habitantes de Hoosiers.
Hemos incluido en este kit de herramientas información sobre los siguientes programas:
•   Programa de asistencia de emergencia para el alquiler de Indiana (IERA)
•   Programa de asistencia energética para hogares de bajos ingresos
    (LIHEAP)
•   Guía de prevención de ejecuciones hipotecarias y desalojos por coronavirus
Se pueden encontrar actualizaciones e información adicionales en:
www.in.gov/ihcda/coronavirus.htm.
Si tiene alguna pregunta o inquietud, comuníquese con communications@ihcda.in.gov.
Gracias de antemano por su continuo apoyo y asociación mientras trabajamos juntos para que
Indiana vuelva a encarrilarse.
Nosotras #¡INthistogether!
KIT DE HERRAMIENTAS DE COMUNICACIÓN - COVID-19 Vivienda y recursos de servicios públicos para Hoosiers - IN.gov
ENGLISH

                                                     SOCIAL MEDIA POSTS

Indiana Emergency Rental Assistance (IERA) Program

 El programa  Indiana Emergency
            EMERGENCY      RENTAL ASSISTANCE  Rental      Assistance (IERA)
                                                      PROGRAM                   está diseñado
                                                                         EMERGENCY                      para disminuir
                                                                                        RENTAL ASSISTANCE           PROGRAM los

 desalojos, aumentar       la estabilidad
             Are you an Indiana renter whose incomede has
                                                        la vivienda
                                                           been      y prevenir    la falta
                                                                           Having difficulty   de your
                                                                                             paying  vivienda       al bill?
                                                                                                        rent or utility ayudar a los
             negatively impacted by COVID-19? The Indiana                  The Indiana Emergency Rental Assistance (IERA)
 hogares arrendatarios       cuyos      ingresos
             Emergency Rental Assistance (IERA) program  se  han visto afectados      negativamente             por
                                                                           program may be able to help. The IERA programCOVID-19   con
 asistencia para   el alquiler y los servicios públicos.
             may be able to help. The IERA program provides
             up to 12 months of rental and utility assistance
                                                                           provides up to 12 months of rental and utility
                                                                           assistance for qualifying households.
                 for qualifying households.
 IERA puede proporcionar a los hogares arrendatarios elegibles hasta 12 meses de asistencia para
                For more information, and to begin
 el alquiler. Los  solicitantes que califiquen también puedenFor
                the application process, visit
                                                                     more information, and to begin
                                                                   recibir asistencia para servicios públicos
                                                                 the application process, visit
 vencidos (electricidad, gas, agua, alcantarillado y basura) y gastos de energía del hogar (combustible,
                IndianaHousingNow.org                            IndianaHousingNow.org
 madera, carbón, pellets y propano) e Internet/banda         ancha para gastos vencidos.
                                                       ENGLISH

 Para participar en el programa, un arrendatario debe: AD
                                                   :30 RADIO
 • Vaya a www.indianahousingnow.org           ay acceda
            Are you an Indiana renter whose income       al enlace para postularse en el banner
                                                   has been
   superior de la pagina
            negatively    web by COVID-19?
                       impacted
 • Solicite utilizando    una dirección
              The Indiana Emergency              de correo
                                      Rental Assistance    (IERA)electrónico
                                                                 program may be a    latoque
                                                                                   able   help.se
                                                                                               Thepueda    acceder
                                                                                                  IERA program providesfácil y
              up to 12 months of rental and utility assistance for qualifying households.
   frecuentemente
                   For more information, and to begin the application process, visit
 • Revise suwww.indianahousingnow.org
             correo electrónico con frecuencia después de la solicitud y responda a las
   solicitudes lo más rápido posible
 • Trabajar con el personal de IERA para proporcionar la documentación solicitada, que incluye, entre
   otros: prueba de ingresos y el impacto de COVID-19 para verificar la elegibilidad del programa.
 Nota: el condado de Elkhart, el condado de Hamilton, el condado de Lake, el condado de Marion,
 el condado de St. Joseph y la ciudad de Fort Wayne tienen sus propios programas. Los inquilinos
 que vivan en estas áreas deberán presentar una solicitud a través de su programa local.

                                                                       SPANISH

                                   PUBLICACIONES EN REDES SOCIALES

               PROGRAMA DE ASISTENCIA DE EMERGENCIA PARA EL ALQUILER          PROGRAMA DE ASISTENCIA DE EMERGENCIA PARA EL ALQUILER

                   ¿Estás en el mercado de viviendas asequibles?                    ¿Sabías? Además de buscar vivienda, hay una
                   El sitio web de Indiana Housing Now es el                        lista de recursos de vivienda, información sobre
                   mejor recurso del estado para encontrarlo. Las                   propiedad de vivienda y herramientas para
                   opciones de búsqueda dinámica le permitirán                      inquilinos en el sitio web
                   encontrar una vivienda que se ajuste a sus                       www.indianahousingnow.org.
                   necesidades y a su presupuesto.
                   Para más información,por favor visita                            Para más información, por favor visita
                   IndianaHousingNow.org                                            IndianaHousingNow.org

                                                  :30 ANUNCIOS DE RADIO
                ¿Estás en el mercado de viviendas asequibles?
                El sitio web de Indiana Housing Now es el mejor recurso del estado para encontrarlo. Las opciones de búsqueda
                dinámica le permitirán encontrar una vivienda que se ajuste a sus necesidades y a su presupuesto.
                Además de buscar vivienda, también hay una lista de recursos de vivienda, información de propiedad de
                vivienda y herramientas para inquilinos.
                Para mayor información por favor visite www.indianahousingnow.org
Asistencia de energía para el hogar
                  ENERGY ASSISTANCE PROGRAM                                        ENERGY ASSISTANCE PROGRAM
                         de bajos ingresos Programa
             The Energy Assistance Program (EAP) helps                           DID YOU KNOW?
             Hoosiers pay their heat and electric bills. The                      The Energy Assistance Program (EAP) helps
             Program Year 2021 EAP application will open                          more than 100,000 Hoosier families each year
e,   ElPrograma  de Asistencia
             on September  14, 2020. Energética (EAP)      ayuda a             lospayhabitantes       de Hoosiers
                                                                                                      sus
                                                                                      their heat and electric bills.    a pagar
     facturas de electricidad y calefacción. EAP es un programa financiado por el gobierno federal a
     través del To
                Departamento          de Saludand
                   see eligibility requirements y aServicios
                                                    list     Humanos
                                                                   Tode
                                                                     seeEE.  UU.requirements
                                                                        eligibility (HHS). and a list
               of local service providers, please call              of local service providers, please call
     Ahora se aceptan     solicitudes para el año del programa 2021.
               2-1-1 or visit: eap.ihcda.in.gov.
                                                                          Además de la asistencia estándar,
                                                                    2-1-1 or visit: eap.ihcda.in.gov.
     también se encuentra disponible un beneficio adicionalENGLISH de la Ley CARES de $ 350 para los hogares
     de Indiana que califiquen.                        :30 RADIO AD
     Los hoosiers pueden ser elegibles para el programa si ganan menos de los límites de ingresos
     que se enumeran a  continuación:
                      The Energy Assistance Program (EAP) helps more than 100,000 Hoosier families pay
                            their heat and electricBills each year.
       Personas en el hogar                   Renta máxima
                            The Program Year 2021 EAP application will open on September 14, 2020.
       1                                      $25,961
                            To see eligibility requirements and a list of local service providers, please call
       2                                     $33,949
                            2-1-1 or visit: eap.ihcda.in.gov.
       3                                      $41,937
       4                                      $49,925
       5                                      $57,913

     Los hogares de más de 5 personas deben comunicarse con su proveedor de servicios local para
     conocer los requisitos de ingresos.
     Para obtener más información y presentar una solicitud, llame al 2-1-1 o visite: eap.ihcda.in.gov.

                                                                     SPANISH

                                           PUBLICACIONES EN REDES SOCIALES

              PROGRAMA DE ASISTENCIA ENERGÉTICA                                PROGRAMA DE ASISTENCIA ENERGÉTICA

               El Programa de Asistencia Energética (EAP) ayuda                    ¿Sabías? Además del beneficio regular del
               a los Hoosiers a pagar sus facturas de electricidad                 Programa de Asistencia Energética (EAP), se
               y calefacción. La aplicación del Programa Año 2021                  otorgaron fondos adicionales a través de la
               EAP se abrirá el 14 de septiembre de 2020.                          Ley CARES. Si bien los fondos permanecen
                                                                                   disponibles, un beneficio único de $ 350 está
                                                                                   disponible para aquellos que califican.
               Para ver los requisitos de elegibilidad y una                       Para obtener más información y para
               lista de proveedores de servicios locales, por                      ver si califica, visite
               favor llame 2-1-1 o visite: eap.ihcda.in.gov.                       eap.ihcda.in.gov or call 2-1-1

                                                :30 ANUNCIOS DE RADIO

                      El Programa de Asistencia Energética (EAP) ayuda a más de 100,000 familias Hoosier a pagar
                      sus facturas de calefacción y electricidad cada año.

                      La aplicación del Programa Año 2021 EAP se abrirá el 14 de septiembre de 2020.

                      Para ver los requisitos de elegibilidad y una lista de proveedores de servicios locales, por favor
                      llame 2-1-1 o visite: eap.ihcda.in.gov
CORONAVIRUS                                                                                                                 CORONAVIRUS
                                EVICTION & FORECLOSURE                                                                                                     EVICTION & FORECLOSURE
                                PREVENTION GUIDE                                                           LAST UPDATED: APRIL 27, 2020
                                                                                                                                                           PREVENTION GUIDE                                                           LAST UPDATED: APRIL 27, 2020

                            Desalojo y exclusión de coronavirus
                               As we continue to deal with the impact of COVID-19 and its ripple effect on jobs and the                                   As we continue to deal with the impact of COVID-19 and its ripple effect on jobs and the
                               economy, it’s important that we work together as a community to help prevent people from                                   economy, it’s important that we work together as a community to help prevent people from
                               being displaced from their homes. We have included answers to some frequently asked                                        being displaced from their homes. We have included answers to some frequently asked
                               questions, as well as other resources to help navigate through these uncertain times.                                      questions, as well as other resources to help navigate through these uncertain times.

                     https://www.in.gov/ihcda/4464.htm
                                                https://www.in.gov/ihcda/4464.htm
                                    Guía de prevención                                                                                                                                                                                                                India
                               What should I do if I am unable to pay my rent or mortgage?                                                                What should I do if I am unable to pay my rent or mortgage?

                                                                                                                                                                                                                                                                     Indian
                               First, contact your property manager or mortgage lender. The most important step to take                                   First, contact your property manager or mortgage lender. The most important step to take
                               is to communicate your situation.                                                                                          is to communicate your situation.

                               Providing documentation from an employer or other documentation that shows how you                                         Providing documentation from an employer or other documentation that shows how you

          The Coronavirus Eviction & Foreclosure                                                      DID YOU KNOW?
                               have been impacted by this crisis will improve your chances for getting the help you need.
                               Ignoring notices and requests to contact your property manager or mortgage lender is not
                               advised. Frequent and timely communication is the best course of action.
                                                                                                                                                          have been impacted by this crisis will improve your chances for getting the help you need.
                                                                                                                                                          Ignoring notices and requests to contact your property manager or mortgage lender is not
                                                                                                                                                          advised. Frequent and timely communication is the best course of action.
          Prevention Guide aims to help Hoosiers financially                                          Failing to pay your rent or mortgage payment
                               Check in with your property manager or mortgage lender to see how they are handling late
                               fees and/or providing the option for payment arrangements for residents impacted by the
                                                                                                                                                          Check in with your property manager or mortgage lender to see how they are handling late
                                                                                                                                                          fees and/or providing the option for payment arrangements for residents impacted by the
          impacted by COVID-19 continue paying their rent
                               COVID-19 crisis. Your property manager or mortgage lender should be providing you
                                                                                                      jeopardizes your housing providers’ ability to
                                                                                                                                                          COVID-19 crisis. Your property manager or mortgage lender should be providing you

IHCDA se asoció            con          el Departamento                                 de Instituciones          Financieras
                                                                                                                         a home. It may alsode                          your credit. (IDFI),
                                                                                                                                                               hurtIndiana                                                                                            TheIndia
                                                                                                                                                                                                                                                                           Ind
                               information in writing, it is recommended that you save these documents.                                                   information in writing, it is recommended that you save these documents.

          and mortgage            payments.            The guide provides
                                                                                                                                                                                                                                                                     The
                               Please remember that they can’t help you if you do not communicate your situation with                                     Please remember that they can’t help you if you do not communicate your situation with
                                                                                                      provide you
                               them. When court proceedings resume or at the end of the public health emergency, you
                               will still owe any amounts due and may be subject to eviction.Therefore, trying to work with
                                                                                                                                                          them. When court proceedings resume or at the end of the public health emergency, you
                                                                                                                                                          will still owe any amounts due and may be subject to eviction.Therefore, trying to work with
          the answers to frequently asked questions and a
la Asociación      de          Apartamentos                                     de    Indiana (IAA), la   Asociación                            de        Banqueros                  de                                                                               throug
                               your property manager or lender to make payment arrangements is your best course of                                        your property manager or lender to make payment arrangements is your best course of
                               action.                                                                                                                    action.

          variety Can
                   ofI beresources.
                           evicted from my rental or lose my home through foreclosure

Indiana (IBA), la Asociación de Banqueros Hipotecarios de Indiana (IMBA) y la Liga
                               even though there is a public health emergency?
                                                                                                             Can I be evicted from my rental or lose my home through foreclosure
                                                                                                                                                          even though there is a public health emergency?                                                            through
                               The state of Indiana has halted court proceedings, including eviction and foreclosure

          For more information please visit
                               proceedings.
                                                     For more information and answers to
                                                                                                                                                          The state of Indiana has halted court proceedings, including eviction and foreclosure
                                                                                                                                                          proceedings.
                                                                                                                                                                                                                                                                      payme
                                                                                                                                                                                                                                                                     payment
de Cooperativas      de Crédito de Indiana (ICUL), para desarrollar una guía de prevención
                               Hoosiers who are unlawfully subjected to eviction and foreclosure proceedings during the
                               ongoing public health emergency should file a complaint with the Office of the Indiana
          https://www.in.gov/ihcda/4464.htm          frequently asked questions, please visit
                               Attorney General’s Consumer Protection Division.
                                                                                                                                                          Hoosiers who are unlawfully subjected to eviction and foreclosure proceedings during the
                                                                                                                                                          ongoing public health emergency should file a complaint with the Office of the Indiana
                                                                                                                                                          Attorney General’s Consumer Protection Division.

destinado a ayudar a los habitantes de Hoosier a seguir pagando el alquiler y la hipoteca.
                                                     https://www.in.gov/ihcda/4464.htm
                                                                                                                                1                                                                                                                          1

                                                                                                                                          ENGLISH                                                                                                                      Indiana
                                                                                                                                                                                                                                                                     Indiana’s
La guía subraya la importancia de que los inquilinos y propietarios sean proactivos y se
                                              :30 RADIO AD
comuniquen con el administrador de la propiedad o el prestamista hipotecario si no pueden
                                                                                                                                                                                                                                                                       involun
                                                                                                                                                                                                                                                                     involunt
realizar sus pagos.                                                                                                                                                                                                                                                    afforda
                                                                                                                                                                                                                                                                     affordab
               Are youLa
                       an guía
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                                  homeowner                  una
                                            or renter that has    lista
                                                               been     de los
                                                                    impacted     recursos
                                                                             financially      disponibles a seguir.
                                                                                         by COVID-19?
              The Coronavirus
La guía se puede  encontrarEviction
                              aquí:&https://www.in.gov/ihcda/4464.htm.
                                    Foreclosure Prevention Guide aims to help Hoosiers financially
                             impacted by COVID-19 continue paying their rent and mortgage payments.                                                                                                                                                                    Indiana
                                                                                                                                                                                                                                                                     Indiana’s
                             The guide provides the answers to frequently asked questions and a variety of resources.

                             For more information please visit
                             www.in.gov/ihcda
                                                                                                                                                                                                                                                                          A
                             and click on “COVID-19 Resources”                                                                                                                                                                                                            O
                                                                                                                                                                                                                                                                          A
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                                                                                                                                                                                                                                                                          M

                                                                                                                                                                                                                                                                      Formore
                                                                                                                                                                                                                                                                     For  mo

                                                                                                                                           SPANISH

                                                         PUBLICACIONES EN REDES SOCIALES

                                 CORONAVIRUS                                                                                                               CORONAVIRUS
                                 EVICTION & FORECLOSURE                                                                                                     EVICTION & FORECLOSURE
                                 PREVENTION GUIDE                                                                                                           PREVENTION GUIDE
                                As we continue to deal with the impact of COVID-19 and its ripple effect on jobs and the                                   As we continue to deal with the impact of COVID-19 and its ripple effect on jobs and the
                                economy, it’s important that we work together as a community to help prevent people from                                   economy, it’s important that we work together as a community to help prevent people from
                                being displaced from their homes. We have included answers to some frequently asked                                        being displaced from their homes. We have included answers to some frequently asked
                                questions, as well as other resources to help navigate through these uncertain times.                                      questions, as well as other resources to help navigate through these uncertain times.

                      https://www.in.gov/ihcda/4464.htm
                                What should I do if I am unable to pay my rent or mortgage?
                                First, contact your property manager or mortgage lender. The most important step to take
                                is to communicate your situation.
                                                                                                                                                     https://www.in.gov/ihcda/4464.htm
                                                                                                                                                           What should I do if I am unable to pay my rent or mortgage?
                                                                                                                                                           First, contact your property manager or mortgage lender. The most important step to take
                                                                                                                                                           is to communicate your situation.

                                Providing documentation from an employer or other documentation that shows how you                                         Providing documentation from an employer or other documentation that shows how you

                    La Guía de prevención de desalojo y ejecución
                                have been impacted by this crisis will improve your chances for getting the help you need.
                                Ignoring notices and requests to contact your property manager or mortgage lender is not
                                advised. Frequent and timely communication is the best course of action.
                                                                                                                                                     ¿Sabías?
                                                                                                                                                           have been impacted by this crisis will improve your chances for getting the help you need.
                                                                                                                                                           Ignoring notices and requests to contact your property manager or mortgage lender is not
                                                                                                                                                           advised. Frequent and timely communication is the best course of action.
                    hipotecaria de Coronavirus tiene como objetivo
                                Check in with your property manager or mortgage lender to see how they are handling late
                                fees and/or providing the option for payment arrangements for residents impacted by the                              No pagar el alquiler o el pago de la hipoteca
                                                                                                                                                           Check in with your property manager or mortgage lender to see how they are handling late
                                                                                                                                                           fees and/or providing the option for payment arrangements for residents impacted by the
                    ayudar a los Hoosiers afectados económicamente por
                                COVID-19 crisis. Your property manager or mortgage lender should be providing you
                                information in writing, it is recommended that you save these documents.
                                                                                                                                                           COVID-19 crisis. Your property manager or mortgage lender should be providing you
                                                                                                                                                     pone en peligro la capacidad de sus
                                                                                                                                                           information in writing, it is recommended that you save these documents.

                    COVID-19 a continuar pagando sus pagos de alquiler
                                Please remember that they can’t help you if you do not communicate your situation with
                                them. When court proceedings resume or at the end of the public health emergency, you
                                                                                                                                                           Please remember that they can’t help you if you do not communicate your situation with
                                                                                                                                                     proveedores de vivienda de proporcionarle una
                                                                                                                                                           them. When court proceedings resume or at the end of the public health emergency, you
                                will still owe any amounts due and may be subject to eviction.Therefore, trying to work with                               will still owe any amounts due and may be subject to eviction.Therefore, trying to work with
                    e hipoteca. La guía proporciona las respuestas a las
                                your property manager or lender to make payment arrangements is your best course of
                                action.                                                                                                              vivienda. También puede dañar su crédito.
                                                                                                                                                           your property manager or lender to make payment arrangements is your best course of
                                                                                                                                                           action.

                    preguntas
                            Can frecuentes
                                I be evicted from my y  una
                                                     rental      variedad
                                                            or lose              deforeclosure
                                                                    my home through   recursos.                                                            Can I be evicted from my rental or lose my home through foreclosure
                                even though there is a public health emergency?                                                                            even though there is a public health emergency?
                                The state of Indiana has halted court proceedings, including eviction and foreclosure                                      The state of Indiana has halted court proceedings, including eviction and foreclosure
                                proceedings.                                                                                                               proceedings.

                    Para mayor información por favor visite
                                Hoosiers who are unlawfully subjected to eviction and foreclosure proceedings during the
                                ongoing public health emergency should file a complaint with the Office of the Indiana
                                Attorney General’s Consumer Protection Division.
                                                                                                                                                     Para más información y respuestas a preguntas
                                                                                                                                                           Hoosiers who are unlawfully subjected to eviction and foreclosure proceedings during the
                                                                                                                                                           ongoing public health emergency should file a complaint with the Office of the Indiana
                                                                                                                                                           Attorney General’s Consumer Protection Division.

                    https://www.in.gov/ihcda/4464.htm                                                                             1
                                                                                                                                                     frecuentes, por favor visite https://www.in.gov                                                        1

                                                                                              :30 ANUNCIOS DE RADIO

                 ¿Es usted un propietario o inquilino de Indiana que ha sido afectado financieramente por COVID-19?
                 La Guía de prevención de desalojo y ejecución hipotecaria de Coronavirus tiene como objetivo ayudar a los
                 Hoosiers financieramente impactados por COVID-19 continúan pagando sus pagos de alquiler e hipoteca.
                 La guía proporciona las respuestas a las preguntas frecuentes y una variedad de recursos.

                 Para mayor información por favor visite
                 www.in.gov/ihcda y haga clic en “Recursos COVID-19”
También puede leer